Information Technology does not need to be overly complicated, yet many business owners often feel at the mercy of their IT providers. These customers see a work order, or an invoice, and shrug their shoulders, surrendering themselves to paying for a known unknown. With businesses experiencing overcharges and spotty services, the reputation of the IT industry has unfortunately become one of taking advantage of the mysteries inherent in their work to sell business owners on coverage they do not need. CALITSO was formed to address these issues.
Combined with our straightforward approach, we add something we have not seen any IT company provide: business acumen. When we meet with a potential customer, Nathan can and will dazzle with his unmatched ability to relay complicated IT procedures in relatable language. However, where we set ourselves apart is in Brian’s ability to engage with the business owner or executive and demonstrate exactly how CALITSO can provide unrivaled computer support and implement solutions towards setting the business up for future growth and success. Nathan speaks the language of technology and Brian speaks the language of business; together, they de-mystify IT services and support for any business.
Our team members are just as passionate about technology as they are about helping their customers. Our staff hold certifications from technology leaders such as: VMware, Microsoft, Cisco, ITIL, and CompTIA. We utilize industry leading, proactive 24/7 monitoring tools and an ITIL certified service desk. Our Service Desk team maintains full ITIL v3 certification and industry leading expertise. In addition, we have won awards for service excellence and technical leadership.
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