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About CALITSO

EXPERIENCE THE BEST CUSTOMER SERVICE AND EXPERTISE

Our Managed Service IT is designed to be an investment in your business, and not an necessary evil. We are your technology partners, helping you along the way to success. Thanks to our 100% local service desk, you receive instant support. You never have to wait for your IT tech to show up, and you can stop worrying about your computing infrastructure, enabling you to concentrate on the business at hand.

With businesses experiencing overcharges and spotty services, the reputation of the IT industry has unfortunately become one of taking advantage of the mysteries inherent in their work to sell business owners on coverage they do not need.

With Calitso, better IT from us, means better business for you. 

Executive Profiles

Nathan Orsten is a technical expert and entrepreneur with a vast and eclectic background. As a co-owner of CALITSO IT Solutions, Nathan particularly focuses on helping small and medium businesses achieve their full potential through clever, effective and innovative IT solutions. With certifications from world-class organizations such as Microsoft, VMWare, ITIL and CompTIA he has the necessary knowledge to back it up.

Boasting nearly 20 years of experience within the IT industry, Nathan has had the opportunity to build a career working with some of Canada’s award winning, best managed companies. He is experienced in various tasks including service delivery, network capacity planning, restructuring IT infrastructures, project management, disaster recovery planning and much more.

Brian Wickenberg is an operations and customer service professional and a co-owner of CALITSO IT Solutions. With senior-level experience in operations for Global 500 companies and a passion for customer service, Brian consistently strives to ensure that Calitso exceeds the client’s expectations.

According to Brian, such a fast-paced niche requires equally quick and effective customer service response to truly enhance the client’s experience and make the process as seamless as possible.

This core concept is an integral part of Calitso’s way of thinking: great technology is nothing without great people behind it. While IT could be intimidating to some, great service truly does make the difference.

Better IT from Us, Means Better Business For You

Combined with our straightforward approach, we add something we have not seen any IT company provide: business acumen. When we meet with a potential customer, Nathan can and will dazzle with his unmatched ability to relay complicated IT procedures in relatable language. However, where we set ourselves apart is in Brian’s ability to engage with the business owner or executive and demonstrate exactly how CALITSO can provide unrivaled computer support and implement solutions towards setting the business up for future growth and success. Nathan speaks the language of technology and Brian speaks the language of business; together, they de-mystify IT services and support for any business.

We Offer

PREMIER SECURITY AND COMPLIANCE

UNMATCHED TECHNICAL EXPERTISE

BUSINESS EXPERTISE

LOCAL SERVICE DESK & DEDICATED TECHNICIANS

OUR STAFF

Our team members are just as passionate about technology as they are about helping their customers. Our staff hold certifications from technology leaders such as: VMware, Microsoft, Cisco, ITIL, and CompTIA. We utilize industry leading, proactive 24/7 monitoring tools and an ITIL certified service desk. Our Service Desk team maintains full ITIL v3 certification and industry leading expertise. In addition, we have won awards for service excellence and technical leadership.

Mike Surette

Mike Surette

Service Delivery Manager

Daniel Keer

Daniel Keer

Escalations Manager

Cory Recsky

Cory Recsky

Project Manager

Wayne Gotto

Wayne Gotto

Client Services Manager

Daniel Marsh

Daniel Marsh

Senior IT Support Specialist

Tommy Phan

Tommy Phan

Senior Service Delivery Specialist

Corey Howard

Corey Howard

Senior Service Delivery Specialist

Andrew Spaens

Andrew Spaens

IT Support Specialist

Stephan Campbell

Stephan Campbell

Service Delivery Specialist

Mark Gagalac

Mark Gagalac

Systems Administrator

Allison Bieker

Allison Bieker

Service Delivery Specialist

Evan McArthur

Evan McArthur

Senior IT Support Specialist

YOUR BUSINESS DESERVES A DEDICATED IT BUSINESS PARTNER. CONTACT US TODAY. 

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