Managed IT Services Calgary

What is Managed IT?

Our suite of managed services seamlessly blends decades of proven IT experience with best-in-class customer service. At Calitso, we understand the importance of every recommendation we make and every action we take. Our approach is grounded by a thorough understanding of your company’s operations and team dynamics.

We utilize a suite of best-in-class ITSM solutions and toolsets to ensure your business operates at its best. Committed to industry compliance and adhering to ITIL, SDI, and ISO best practices, we prioritize excellence in every aspect of our service delivery.

Striving for continuous improvement, we employ the best technical staff who are passionate about what they do. Our team is dedicated to delivering excellent customer experiences and world-class service, ensuring your IT needs are met with efficiency and expertise.

Request A complimentary IT Assessment

Ongoing Support

Calitso IT helps businesses navigate the rapidly evolving challenges of the digital age. From IT infrastructure management to cloud migration, our managed IT services are designed to grow and pivot with your needs. Whether laying foundations or scaling to new horizons, Calitso IT provides active, sustained support from start to finish.


Our 24/7 help desk is fully staffed with local IT professionals so that we can provide real-time managed IT services in Calgary. Whether you contact us via phone or email, our advanced ticketing system ensures that your queries are quickly accounted for, and potential disruptions are immediately minimized.

All-Inclusive Pricing

We appreciate that information technology is increasingly expansive and complex. This means our services have to be too. Our all-inclusive pricing ensures that business needs are met without compromising on the services provided– no matter how challenging the project may be. Book a consultation to learn how.

Tailored Solutions

Calitso IT makes your IT work for you: get the right solutions at the right time. Our intake process and complimentary assessments ensure that no stone is left unturned in the development and execution of your managed IT services. We provide businesses with a wide variety of services for a wide variety of industries.

What’s Included With
Our Managed IT Services?

it services calgary

24/7 Help Desk

When it comes to managed IT services, having a local help desk can make all the difference. That's why at Calitso, we take pride in having our service desk team located right here in Calgary. We believe that this is a crucial component of providing exceptional service to our clients.

At Calitso, our service desk team is made up of experienced professionals who are constantly trained in the latest technologies and solutions. This enables us to provide rapid and professional 24/7 service to our clients. With our team located locally, we are able to respond quickly to any IT issues and minimize any potential interruptions to your business operations.

You can easily reach out to our help desk team via phone or email through our advanced ticketing system. Our team is always available and ready to provide friendly and highly trained support to your business. At Calitso, we believe that IT issues should never get in the way of your productivity. With our instant response and high-quality service, you can trust us to take care of your managed IT services needs and keep your business running smoothly.

cloud computing calgary

Cloud Storage

Calitso IT is experienced in providing scalable cloud storage solutions that enable the safe, accessible organization of data and files in the cloud. As more and more aspects of society integrate cloud computing technology, it is important to ensure your business is up to speed.

Cloud technology allows users to access powerful computing power, data storage, and other benefits on-demand by using the internet, without direct active management from the user. Instead of using cables, physical backups, and other material storage and hardware configurations, cloud computing allows for easy and economical functions to be accessed remotely with ease.

Our tailored cloud service solutions are designed to effectively aid in increasing the agility of your business by analyzing the technologies you are using and determining which ones could be migrated to the cloud to increase functionality and decrease costs. Calitso IT even offers tailored cloud solutions such as custom ERPs and migration services.

network technician calgary

Hardware Procurement

If your business requires new tech but you’re not sure where to invest, what to purchase, or how to consolidate: Calitso IT is here to help. Services include procuring, installing, and establishing new systems and devices that will increase productivity and alleviate “technological difficulties”.

Calitso IT first takes the time to carefully examine your business needs and determine the best solutions in consideration of not just functionality but also upfront costs and long-term requirements. We ask the right questions to ensure that we know which business needs are the highest priority, what new IT equipment will best align with business requirements, and how easily the new hardware will integrate with existing business processes.

As experienced industry experts, Calitso IT provides the acumen necessary to accurately determine the best procurement policies, effective warranty management procedures, risk and compliance analysis, and more. Contact us today to maximize the value of your hardware.

calgary it consulting

Change Management

Change management (or change enablement) is the establishment of a minimally disruptive and actionable plan to implement necessary changes in critical systems. Such changes can be anything from switching software to upgrading infrastructure. AtCalitso IT, we appreciate that necessary changes are always… Changing.

Whether you are migrating aspects of your business to the cloud or establishing better e-commerce practices, Calitso IT is here to help. As IT moves forward, change becomes unavoidable for any business with digital assets (which, nowadays, is most of them). Our responsive assistance through these changes provides the necessary assurance that they’re for the better: with our expertise, disturbances to your business will be minimized, if not eliminated, and regulatory standards are always met or exceeded. We manage all of the risks for you so that you can focus on your business.

Calitso IT change management services minimize downtime while maximizing the potential of software upgrades, infrastructure remodelling, hardware investments, and more. If you know you need to make a change and want to ensure it is adeptly executed, contact Calitso today.

enterprise network management

Disaster Recovery

Would your business survive a digital disaster? Unfortunately, without managed IT services, the answer to this question is usually ‘no’. If your business lost access to its most important data and files, the damage could be astronomical. This is why it is essential to have the right contingency planning, data backups, and disaster recovery systems in place.

There are many different but common occurrences that could cause a business to lose access to essential information, from power outages to hackers to totally unpredictable accidents. Calitso IT is well versed in the procedures and implementations that are necessary to ensure that regardless of what life has in store, your business information and access is protected.

Calitso IT provides disaster recovery services that go far beyond uplevelling your backup scheme: our custom-tailored disaster recovery plans, 24/7 management and monitoring, onsite and off-site backups, and business continuity strategies provide the foremost security for our clients.

We run regular tests on all systems to ensure that your business is completely covered in the event of a data loss or disaster. Effective preparation isn’t optional: ensure your organization is always prepared for even the worst-case scenario with Calitso IT.

cybersecurity services calgary


Your proprietary data comes first and your business network should always be protected. But as the world of information technology grows in sophistication, so do digital security threats. Don’t leave your business exposed to cyber-attacks and ransomware: allow Calitso IT to safeguard your business and proprietary data with security strategies that evolve in real time alongside active threats.

Calitso IT keeps our clientele several steps ahead by partnering with industry leaders in cybersecurity to offer advanced security technology and IT protection. Our experts are trained in multi-factor authentication, malware/intrusion detection, and more. A few of the benefits you can expect from Calitso IT’s security solutions include but aren’t limited to email spam filtering, password management, network security solutions, patch management and remote monitoring, regular penetration and mock phishing tests, user/employee education, and more.

Cybercrime could cost the world $10.5 trillion annually by 2025. Don’t let it cost you: Calitso’s security solutions provide your business with proactive security, keeping you ahead of the ever-changing cyber-attack landscape.

network services calgary

Systems Management

Information technology systems can be extremely nuanced and complex, regardless of the context they are used in. Properly managing and protecting important files, records, financial data, and proprietary information is essential to the success of your business. But the correct organization of digital infrastructure can be a worthy challenge as your business develops and evolves.

Put simply, systems management is IT administration: our systems management services range in function and execution, and are custom developed to meet your business’s needs. Whether you need a highly specified contract project executed in real-time, or a long-range solution to the daily management of your IT, Calitso IT is prepared to handle it all.

Every management strategy starts with a good plan, and systems management is no different. From data development to sustainment and maintenance planning, Calitso IT takes pride in helping our clients prepare for the success of their company.

Our proactive approach to patching (modifying programs and systems to improved security) protects the time and resources you need to accelerate your business. At Calitso IT, we combine and modify all of these strategies— along with other essential elements— to create exceptional results. Call us today to learn what these results might look like for your business.

managed it support calgary

Systems Monitoring

Systems monitoring is another formational aspect of IT systems management, and when correctly executed, plays an essential role in the efficiency and security of your digital assets and structure. However, adept systems monitoring is also extremely responsive: it ensures that any potential disruptions are immediately handled.

It involves— you guessed it— monitoring systems (typically through centralizing software) and collecting data on functions such as applications, server memory, bandwidth, CPU, routers, switches, and much more. Systems monitoring is the communication of devices and applications with the monitoring system (software) through protocols such as HTTP, WMI, OPC UA, SNMP, and MQTT. When actionable items crop up, our 24/7 help desk technicians are always ready to respond.

Systems monitoring not only helps businesses to understand where their resources are being used and how performance is impacted; it’s also essential to security functions. Systems monitoring helps to develop cohesion and efficiency within a technological framework on all levels of operations. Is your systems monitoring protocol effective? Or are important flags slipping between the cracks? Call Calitso today to ensure all of your bases are covered.

Going Beyond With
Your Managed IT Services

At Calitso, we understand the importance of reliable and efficient managed IT support. Our team is passionate about delivering exceptional service to our clients and ensuring that their IT needs are met with the utmost professionalism and expertise.

With years of experience in the industry, we have developed a deep understanding of what businesses need to effectively and efficiently perform in digital spaces. This understanding has allowed us to successfully serve clients across a wide variety of industries, from healthcare to finance, and everything in between.

Our founders’ industry experience and knowledge is a cornerstone of our ability to help companies scale their IT solutions. We bring a unique perspective to each project, drawing from our years of experience to provide tailored solutions that meet the specific needs of our clients.

At Calitso, we know that every business is different, and we pride ourselves on our ability to provide customized managed IT services that are specifically designed to accelerate the success of your business. Whether you are a small startup or a large corporation, we have the expertise and resources to help you achieve not only your IT goals, but your primary business objectives

With our team of dedicated professionals, state-of-the-art strategy, and commitment to exceptional service, you can trust Calitso to deliver the highest quality managed IT services in Calgary. Contact us today to learn more about how we can help your business succeed.

Recent Posts